Anand mahajan
2 min readJan 15, 2021

--

Top 10 User Frustrations on Web

1. Small-sized text

Despite the recent popularity of the video format, most information on the web is still in written form. that’s why

“ Good readability and legibility are essential for a good user experience.”

2. Tiny click targets

Do not play the ‘hunt a button’ game with your visitors.

3. Unexpected content shifts

The change of content usually occurs as a result of the dynamic loading of content. Since this operation is asynchronous, dynamic content is inserted into the page and moves existing content.

4. Data loss on errors

User data is sacred.

You spend 10 minutes filling in data in a web form and finally click on the “Submit” button. The web page reloads and you see the same web form but without your data. The only new feature on this page is a colored red message that says “Error” Your level of frustration is maximizing.

5. Not working “Back” button

Users need a clearly marked “emergency exit” to leave the unwanted action without having to go through an extended process.

6. Scroll hijacking

Crisp illustrations and fine animations do not always make a great web experience.

Scroll hijacking occurs when web designers manipulate the scroll bar to behave differently on their website. Usually, scrolling hijack will display specific animated effects.

7. Sign up walls

8. Autoplay video with sound

When users arrive on a page, they don’t expect to hear audio content that starts playing without their consent. When websites automatically play videos with audio, many users leave the website immediately.

9. Permission to send in-browser push notifications.

10. Permission to store cookies.

Feel free to reach out to me if you need help with what is right for you, using this link.

Cheers!

--

--